The instrument
The Gallup Q12®
Twelve questions, refined over decades of research, that measure the engagement conditions linked to performance, retention, and profitability. Every word and its order were tested — because precision is the point.
Gallup Q12® Engagement Survey + Consulting
Your people already know what they need. A survey just helps them tell you.
Launch a deeply researched engagement survey — then work with a Gallup®-Certified Strengths Coach who stays to turn the results into real change. Not a scorecard. A shift.
The real problem
Most engagement surveys measure a problem no one ever fixes.
The scores go up on a wall. A few town halls happen. And six months later, the same people are quietly checking out.
The survey was never the problem.
The silence after it was.
Here is what the research actually says: only about 2 in 10 employees worldwide are truly engaged. And roughly 70% of the difference between a team that thrives and one that flatlines comes down to one thing — the manager.
You do not fix that with a longer survey. You fix it with what happens next.
The offer
A proven instrument — and a partner who helps you use it.
The work around it
The consulting
This is where most engagement efforts stop and mine begins. I sit with your leaders and managers, read the results with you, and turn benchmarked data into conversations about clarity, recognition, and strengths. I do not hand you a report and disappear.
A survey tells you where you are. The consulting is how you move.
What the Q12® measures
Four stages of what people need at work.
The Q12® is a concise diagnostic of the conditions that support engagement and performance — from basic expectations to growth.
Basic needs
Clear expectations and the tools and equipment to do the work well.
Individual contribution
Opportunities to do your best work, receive recognition, and feel valued.
Teamwork
Purpose alignment, strong peer relationships, and a shared commitment to quality.
Growth
Meaningful progress conversations and opportunities to develop.
What is included
The platform and the follow-through.
Your 12-month Gallup Access® subscription
- Administer the Q12® survey in 58+ languages
- View and download benchmarked reports for every team
- See clearly where each team is strong — and where it is slipping
- Use the built-in action-planning tool
- Give managers a practical team conversation guide
- Access workplace best-practice articles, modules, and videos
Your consulting engagement with Beckie
- Survey design and launch support, so it lands right the first time
- A results-read session that translates the numbers into what they mean
- Manager support for the conversations that shape engagement
- A prioritized action plan tied to your real strengths and gaps
- A follow-through rhythm designed around your organization
Your exact coaching cadence and deliverables are shaped around your organization during the discovery call.
How it works
From data to daily leadership.
1
Launch
We configure and administer the Q12® on Gallup Access®. Clean, multilingual, and fast to field.
2
Read
Your benchmarked results come back. Together, we find the two or three signals actually driving your scores.
3
Act
Managers get support for the conversations that matter. You leave with a plan you can actually run.
4
Sustain
We track what moves and build the leadership rhythm that keeps it moving.
12 questions
Refined and validated over decades of Gallup® research.
~70%
The share of team engagement variance attributed to the manager.
Benchmarked
See how teams compare, not just a flattering percent-favorable score.
This is not a homemade pulse survey. It is a research-backed instrument measuring the workplace conditions that distinguish high-performing teams from those just going through the motions.
Why Beckie
The data is proven. The follow-through is where I come in.
I have spent 25+ years inside HR leadership — integrating acquisitions, scaling teams, and watching what actually makes people stay and give their best. As a Gallup®-Certified Strengths Coach and FocalPoint Executive Coach, I do not just hand you the survey. I help you install what it is telling you.
If your last engagement effort changed nothing, that is not a reason to stop measuring. It is a reason to change what happens after.
Beckie Jorgensen, PHR
FocalPoint Executive Coach · Gallup®-Certified Strengths Coach
Human-Centered Culture™ — A FocalPoint Coaching Firm
Investment
Start with the survey. Scope the support around it.
The survey
Gallup Q12® Employee Engagement Survey
Starting at $20 per employee
A 12-month Gallup Access® subscription with survey administration, benchmarked reports, action-planning tools, and a manager conversation guide. Final pricing is confirmed during scoping.
The consulting
Launch + Results Coaching with Beckie
Scoped to your team
Support is shaped around your team size, manager structure, current engagement challenges, and the outcomes you need — without forcing you into a generic package.
Book a discovery call
No pressure — a 30-minute conversation to understand your needs and scope the right support.
Frequently asked
Before we talk.
Stop measuring engagement you never act on.
Launch a survey your people trust — and get a coach who helps you do something with what it says.
Book a discovery call