Privacy Policy
Human-Centered Culture™ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase tools, participate in programs, or interact with our services.
1. Information We Collect
We may collect:
- ●Personal information you provide (name, email, payment details, etc.)
- ●Usage data (pages visited, clicks, time on site)
- ●Purchase and download history
- ●Form submissions (newsletter, assessments, coaching inquiries)
We do not sell personal information.
2. How We Use Your Information
We use your information to:
- ●Provide and improve our services
- ●Deliver purchased products and resources
- ●Communicate with you about updates, offers, and programs
- ●Personalize your experience
- ●Maintain security and prevent fraud
3. Cookies & Tracking
We use a small number of cookies and analytics tools to understand how the site is used and to improve performance. Optional analytics cookies (Google Analytics, Apollo) are loaded only after you accept them in our cookie banner. You can change your choice at any time through your browser settings.
Our live chat widget (Tidio) is treated as a functional support service and is available on every page so visitors can reach us directly. It does not collect personal information unless you choose to open the chat and send a message. When you do, Tidio may process your name, email, IP address, and the contents of your conversation in order to deliver the message to us. See Tidio's privacy practices at tidio.com/privacy-policy.
4. How We Protect Your Data
We use industry-standard security measures to protect your information. No method of transmission is 100% secure, but we take reasonable steps to safeguard your data.
5. Third-Party Services
We use a small number of trusted third-party providers to operate the site — including Stripe (payments), Resend (transactional email), Google Analytics and Apollo (optional analytics), and Tidio (live chat). Each provider only receives the information necessary to perform its specific function, and we do not sell your data to any of them.
6. Your Rights
Depending on your location, you may have the right to:
- ●Access your data
- ●Request corrections
- ●Request deletion
- ●Opt out of marketing communications
You can contact us at any time to exercise these rights.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
8. Updates to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date will reflect the most recent version.